Our Departments

The Pain Treatment Center of the Bluegrass has many departments that handle various aspects of the physician care process at our center. Each of these areas is responsible for specific duties related to patient care, patient processing and paperwork, or surgical procedures. Below you will find a brief overview of each department. Feel free to contact us with any questions.

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Behavioral Medicine

Our Behavioral Medicine Department offers an interdisciplinary approach to pain management. We believe in treating both the body and the mind.

Imaging and Diagnostic Testing

We have a selection of advanced imaging and diagnostic testing equipment at our Center that helps us in our evaluation and treatment of patients. These range from EKG machines in our clinic, to an Immunoassay analyzer and Mass Spec in our Lab, to a CT scanner and X-ray machine in our Imaging Department.

Medical Records

Our Medical Records Department organizes and stores all the patient information for our Center. It also processes record requests.

Patient Referral and Evaluation (PREU)

This department handles all patient referrals and related paperwork. It’s also the department that handles urgent care requests from medical personnel.

Billing

Our Billing Department handles and processes all payments, as well as authorization requests. It also deals with collections.

Registration/Scheduling

New patients will need to complete registration through our PREU department office staff. Patients can schedule their appointments through this department. Patients can also obtain their scheduled appointment times and pre-register for their appointment through our patient portal.

Surgical Implants

This department’s sole purpose is to assist patients with surgically implanted devices for pain management purposes.

Human Resources

The Human Resources Department at our Center takes care of all employee paperwork. It’s also the place to contact for job applications and related information.

If you are unsure which department to contact, please feel free to reach out to our main office to inquire about whom you should call. We’ll be glad to help connect you with the right person or area.

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